Kristalea was born and raised in Richmond. She later spent several years in Hilton Head, South Carolina, where she gained experience in the cosmetic, spa, and dermatology fields as a hair stylist, medical assistant and manager. She returned to Richmond and started working as the front desk coordinator at Zinsser Plastic Surgery in 2020. She is the voice you will most often hear answering the phone and is the first friendly face you will see when you walk through the door. In her free time, she enjoys playing tennis and spending time with her family and friends, including her Golden Retriever puppy, Cedar.